Fairly good quality looking furniture. Selection felt like variation on a theme instead a wide variety of styles. Employee only answered 1/2 our questions satisfactually, followed us closely and pressured us to not shop other stores.
We went to get a couch and Kemper was excellent- spent all the time answering our questions, helping us adjust styles for our needs. Wonderful customer service- we will be back!
The customer service is good, but the furniture is TERRIBLE quality!!!! We paid over $900 for a beautiful couch, BUT it is beading up like a CHEAP sweater. I've had furniture that we've purchased from Target last longer! The warranty covers accidental damage, but doesn't address unreasonable fabric flaws. Please beware when spending your money here!! We will never buy here again
Bad experience, ordered a sectional, looked like they sent me the floor sample that was used in several stores. Unacceptable, so I told the manager that I wanted New furniture and remove the old see with cuts and scraps in the leather. After that experience, I'll start giving my business to Ashley Furniture. Havertys used to be top of the line and cared about their customers needs, now they are just about making money and I'm about saving money, so no more purchases will be made at Havertys by me.
College was Ikea, first house was Ashley's, now I am pretty well established in life, and it is Havertys.
Havertys Furniture is a US Furniture Store based in Newport News, Virginia. Havertys Furniture is located at 11871 Jefferson Ave, Newport News, VA 23606, USA.
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