Dr McKee and staff are amazing. I had a great experience with him as he made me feel real comfortable about having cataract surgery . The surgery was painless and my eyesight is perfect now. Thanks Dr McKee! !!!
Great office staff but horrible service from Dr. Brian J McKee. WASTE OF MONEY!
My family and I are patients at this location and we've been referring our clients to James River Eye for years. We have never had a complaint about the service received. The Dr's and staff are WONDERFUL and always willing to answer questions without making you feel rushed. I specially recommend Dr. Berckmueller not only because he's an awesome physician but also for all the work he does in our community. Highly recommend James River Eye Physicians.
Been going there for years. Great team - staff and doctors.
Where do I begin, well let me start with I and my wife being sold a product that was promoted to us as a great quality pair of glasses that wouldn't scratch easy, and protection on the lens were guaranteed and made of a superior quality material and keep in mind we paid an expensive price for these glasses. This was last year in 2015, fast forward to today in around just under or at one years later and those expensive lenses while they don't have scratches even worse there is a film in the lenses that has developed that you can't remove. We went to the office of James River Eye Physicians where we purchased them and asked if we can get the lenses replaced. Our response was no that the warrantee was either ended or we didn't have one. My wife went to another optometrist and had her eyes tested for a new prescription and while there she show the Dr. the glasses and the Dr. said and I quote "These glasses are made of inferior material and you should bring them back and demand a replacement." This is coming from another qualified Optometrist so this proves that this is unacceptable to treat and sell to customers who are also patients and your facility inferior lenses and refuse to replace them. This is not how a respectable business and more importantly Medical facility should treat its patients and or customers. Mr. and Mrs. Brown
James River Eye Physicians is a US Doctor based in Newport News, Virginia. James River Eye Physicians is located at 704 Thimble Shoals Blvd # 100, Newport News, VA 23606, USA.
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