Awesome staff! Very attentive and great customer service.
I take my doggie Chiefee to Boulevard and my dog hates pulling up in the parking lot because he does not like the scale nor the needles! But the staff, they love on him and play with him so much that he actually leaves in a good mood! If I had 1 complaint its in the administration area but only because they keep contacting me after each yearly checkup saying my dog is overdue for a checkup
The staff is always so nice. I believe they truly care about their clients! Dr. Edwards is the best!
My pup was misdiagnosed , left there for 7 hours on IV fluids. Was told we would get an hourly update, never did. Went to pick her up and she had not improved at all which was a shock for me because I was expecting some improvement. I then had a million questions running through my head. I was told the Dr was too busy to talk to me, mind you this was 9:00pm closing time. A nurse wrote my questions down which were at least 5. She came back within a very short time with a answer to ONE question!! I expressed my disappointment to her and then another lady walked in a said I needed to hurry up and make my decision as far as transferring her to the ER and the 6 people were waiting around on me to decide. I felt very rushed out the door and lack of communication from the doctor was disgusting. I will be finding a new vet for my baby.
I loved my experience here. I did wait about half an hour, even though I had an appointment, but the staff was great with my kitten. They came in just to play with him and they gave him two toys to take home. They're a fun staff.
Vca Boulevard Animal Hospital is a US Veterinary Care based in Newport News, Virginia. Vca Boulevard Animal Hospital is located at 12620 Nettles Dr, Newport News, VA 23606, USA.
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