Always curious and helpful. Our provider is kind and caring.
Worst experience in a medical facility by far. First my doctor (Mcglone) was rude as hell by making unnecessary comments to me that is none of her business. Then telling me i cant take certain medicines that i am taking if i get pregnant when i already know that and i had no intentions of getting pregnant at the time and still do not. Than she does not put in my birth control into the system so i was not able to pick it up till i talked to her again. Than when i call the people at the front desk on the 3rd floor had a rude tone and seemed agitated with my request to speak to my doctors nurse by asking why do you want to speak to her and when i tell her that the nurse left me a message to call her she asks what for and when she called me. This is defently uncalled for because i know by HIPPA regulations someone at the front desk should not be asking why you need to speak to a nurse. I will not be coming back and taking my records else where.
Before this week I had never had a bad experience here. I hate going to the doctor and avoid it at all costs. However, this week my husband was diagnosed with Strep Throat and then shortly after I started feeling awful as well. I went in right as I started experiencing symptoms to hopefully catch something early and the doctor completely dismissed my concerns, was rude, gave me cough drops and said nothing was wrong.. really? Come the next 2 days after being seen and now I'm in a lot of pain as things have gotten worse. I made another appointment per the advice of the nurse I spoke with on the Nurse Advice Line. I got a call before my appointment from someone telling me that it was unnecessary for me to come to my appointment because nothing was wrong and I was wasting their time. I have never been treated SO poorly by medical professionals! Shame on all of you for making your patients feel like their medical concerns are not valid and being downright RUDE! I since went to a different doctor and have been given medicine that is helping for what is going on. Extremely disappointed with the service that I received at this facility.
Some nurses are outstanding...but go elsewhere, get Tricare Standard. Front office folks are rude.
The dentist here and staff are great. They were friendly and helpful. Told me exactly what was wrong with my teeth.
Mcdonald Army Health Center is a US Hospital based in Newport News, Virginia. Mcdonald Army Health Center is located at 576 Jefferson Ave, Fort Eustis, VA 23604, USA.
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