Came in and ordered 2 bourbon brisket combos, what I got was 2 basic roast beef and when I returned it I got 2 roast beef & cheddar and an attitude from the guy at the drive thru...
Spent way to much for a botched order with a side of attitude!!!
My experience here was awful. Not only was the staff bad but the food was even worse. So for starters our initial walk in was okay the lobby was clean but the gentleman at the register had an attitude as if he really didnt want to be there let alone deal with people. His uniform was sloppy, hanging of him and a bit dirty but then again most of the staff was dressed sloppy. We ordered three classic roast beef sandwhiches one of them being a meal and a chicken sandwhich meal... although the fries were fresh they didnt even bother to fill the carton up it was barely half full while the other was a quarter of the way.... the sandwiches were sloppily made meat just thrown on there every way and the chicken was tasted like it was below food temperature. I enjoy arbys food but this was far from worth the money. Also I do believe its a health code violation to leave foods that are to be kept at 41 or below are not supposed to be left out on a counter sitting. Lastly its terrible to hear employees talk about guests within earshot of other guests. I get we're all human but its a level of professionalism.
I wish there was a negative star to select. Poor experience...... every table in the restaurant was filthy. Also food was not up to par. I was served old curly fries as well. I counted about 6 employees with poor customer service. Will never visit again!!!!!!
Very clean, good food and Great staff, Alek was very helpful. 10/10
I needed an arbys injection fast and man did they get that French dip and curlys in my hands stat.
I just went onto work, wasn't in the mood to go back a third time to deal with this piece of work and wasn't about to be late to work. Needless to say, will not be going back...
Arby S is a US Restaurant based in Newport News, Virginia. Arby S is located at 100 Arthur Way, Newport News, VA 23602, USA.
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