5
101 25th St, Newport News, VA 23607, USA
Newport News, Virginia 23607
+1 800-275-8777

Bad attitude from a lady staff, very mean it

Always helpful and courteous

I am extremely unsatisfied with the preformance of the passport clerk that you have appointed in the post office. I have been in the post office for the past 2 days waiting at least 30 mins both times and have still not received any assistance at all. The clerk leaves for 5 mins early and came back 20 mins late. I am just trying to get my passport to see my husband who is in the navy. I work 40 hours a week and I can only come into the post office between 12 and 12:30. And everyone waiting has said that she is extremely rude. It is unacceptable the way that you let your staff conduct themselves. Please take action. Thank you.

Got my passport done here bc it was convenient with the walk in hours, but the lady that does it was pretty rude. Literally like I was back in high school with a teacher being mad at me bc I forgot something. I've never done a passport before, I brought all my forms and a pic from walgreens. Don't tell at me saying my picture isn't good enough. That's what they gave me, that's what I'm using. "Your skin isn't that light" maybe bc I'm wearing makeup right now.

Passport Clerk was insistent that my document wasn't a FS240 when it was. Couldn't show me what a FS240 looked like so we could compare. Thus, no passport for me. Daughter's photo wasn't good enough(hair in the eyes). I'm thinking it's some sort of racket they got going there where your photo isn't good enough and they need to retake it there for $15.00. Also, don't go there unless you have copies of the BACK of your documents. Even if it is an insignificant little number she wants a back copy. Don't worry though if you don't because you can walk down the LONG hallway to the copy machine and get a copy for 15 cents(another racket). EVERY person in line was sent to the copy machine. A total joke.

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United States Postal Service — Post Office in Newport News

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United States Postal Service

Post Office at 101 25th St, Newport News, VA 23607, USA. Here you will find detailed information about United States Postal Service: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Virginia
Address:
101 25th St, Newport News, VA 23607, USA.
City:
Newport News
Postcode:
23607

About United States Postal Service

United States Postal Service is a US Post Office based in Newport News, Virginia. United States Postal Service is located at 101 25th St, Newport News, VA 23607, USA.


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ALL reviews about United States Postal Service

  • Katherine
    Added 2016.05.06
    Bad attitude from a lady staff, very mean it
  • Jeremiah
    Added 2015.12.13
    Always helpful and courteous
  • Claire
    Added 2015.11.06
    I am extremely unsatisfied with the preformance of the passport clerk that you have appointed in the post office. I have been in the post office for the past 2 days waiting at least 30 mins both times and have still not received any assistance at all. The clerk leaves for 5 mins early and came back 20 mins late. I am just trying to get my passport to see my husband who is in the navy. I work 40 hours a week and I can only come into the post office between 12 and 12:30. And everyone waiting has said that she is extremely rude. It is unacceptable the way that you let your staff conduct themselves. Please take action. Thank you.
  • Logan
    Added 2015.08.11
    Got my passport done here bc it was convenient with the walk in hours, but the lady that does it was pretty rude. Literally like I was back in high school with a teacher being mad at me bc I forgot something. I've never done a passport before, I brought all my forms and a pic from walgreens. Don't tell at me saying my picture isn't good enough. That's what they gave me, that's what I'm using. "Your skin isn't that light" maybe bc I'm wearing makeup right now.
  • David
    Added 2015.05.31
    Passport Clerk was insistent that my document wasn't a FS240 when it was. Couldn't show me what a FS240 looked like so we could compare. Thus, no passport for me. Daughter's photo wasn't good enough(hair in the eyes). I'm thinking it's some sort of racket they got going there where your photo isn't good enough and they need to retake it there for $15.00. Also, don't go there unless you have copies of the BACK of your documents. Even if it is an insignificant little number she wants a back copy. Don't worry though if you don't because you can walk down the LONG hallway to the copy machine and get a copy for 15 cents(another racket). EVERY person in line was sent to the copy machine. A total joke.
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