This place rocks ...seating is off the chain ..reclining chairs alot of room in case you need to get up...without disturbing anyone
However, my main reason for wanting to review is the excellent care given to me by one of the managers on shift. I was with my family enjoying my movie, when a person a couple of seats down decided to browse on her phone in the middle of the movie. After nearly 10 minutes of the bright phone screen distracting me and the other patrons, I politely asked her if she could put her phone away because it was distracting. Instead of acting like a respectful human being, she instead started to yell at me and caused a further distraction. After yelling at me and accusing me of being rude for asking her to put her phone away, she left in a huff. She returned after a few minutes and went on a somewhat quieter tirade against me, where she started to threaten me and made her intentions clear that she wanted to physically attack me when the movie was over and we all stepped out of the theatre.
WOW! If your going to have to pay 10 dollars for a ticket the seats might as well recline right? They have a full bar and Actual food that you can enjoy during the movie. I couldn't be more impressed with a theater.
After hearing this threat of my physical well-being, I grew concerned. Not only for myself, but also my family who was being quiet the whole time and watching the movie with me. I left the theatre room to speak to the manager and possibly see if the police needed to be involved because I did not want a confrontation, especially a potentially physical one where she made her intentions clear to do so.
After experiencing Paragon, I simply don't go to other theaters. The reclining seats are extremely comfortable, and you can bring in a beer from their on-site restaurants.
Very nice atmosphere, seats are comfortable and recline, and the ticket prices are rather good.
Paragon has sold this theater to Cinemark as of the end of June 2017. I have submitted the change to Google multiple times between early July and late August, but as of 27 August it hasn't been changed. I can only assume accuracy isn't a huge concern for Google.
Either way, I'd still be happy if the theater showed some interest in curtailing the interruptions; after all, they don't mind interrupting the movie to see if anyone is filming surreptitiously, so why can't they remove discourteous people while they're walking through with their flashlights?
All the drink prices for the onsite restaurants went up to $5 & $6. That makes it almost the same price as a pizza at My Pi. They were reasonable before they were bought out by Cenemark. Nice chairs though.
24 July 2017 edit:
Unfortunately, she and her significant other left while I was speaking to the manager about the situation. However, the manager was comforting and very professional about the situation when I expressed my concerns to him. I am very impressed. Although my experience was soured due to the rude person, I will continue to visit this location solely due to the nice manager. I wish I could recommend a raise to him! Thank you, so much.
The only other thing I would add is that as more people find out about Discount Tuesday there has been a significant increase in the number of people flagrantly using their cell phones and talking loudly during the movie, but this may be a problem with society in general rather than this specific theater.
I love their discount Tuesdays, but it is disappointing that after 22 years of military marriage, when I go to Paragon with my wife I'm only allowed to buy one ticket with my military discount, so I have to pay full price for her. They also don't have any way to purchase discounted tickets online unless you're a senior citizen.
Cinemark City Center 12 is a US Movie Theater based in Newport News, Virginia. Cinemark City Center 12 is located at 11810 Fountain Way Suite J, Newport News, VA 23606, USA.
Please contact with Cinemark City Center 12 using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Cinemark City Center 12 opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.