On my most recent trip, I dropped off my prized-pearl ring to get it repaired. They gave me an estimate the next day to get the ring sized and pearl replaced; however, when they called I had just been in a car accident, so I told them that I wouldn't be able to afford the re-sizing because my deductable from the car accident was going to cost more than I could afford. I would however, pay for the pearl to be replaced.
When I went to pick up my ring, they resized it for me ANYWAY, free of charge, because they cared about me and wanted to make sure I could fully enjoy my beautiful ring. As long as I live in the area, I will always go here and recommend it to everyone!
I went to six other jewelers to find an engagement ring before I chose Hauser's. Ed Miles and the rest of their staff has been extremely helpful and attentive the entire time.
I have been here several times now, and every time the service went above and beyond what I expected. The staff is always kind, couteous, respectful, and excited to serve you. I have never been in there when they haven't thanked me for choosing them. Especially Ed, who is always genuine, kind, and exceptionally helpful.
Their selection is also two steps above anyone else around. I have gotten an engagement ring and wedding band from them so far and I won't even think about going anywhere else in the future.
Hauser's is a breath of fresh air in an industry that is becoming increasingly similar to used car dealerships.
Hauser S Jewelers is a US Jewelry Store based in Newport News, Virginia. Hauser S Jewelers is located at 701 Mariners Row #108, Newport News, VA 23606, USA.
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